STRATEGIC OUTSOURCING

Back to Topic page

Escorts Outsources IT to Cognizant, Targets Improved Innovation and Business Transformation

Escorts, one of India’s leading commercial automobile manufacturers, has outsourced its IT operations to Cognizant Technologies. The IT services company is taking care of the entire IT landscape of Escorts, including both infrastructure and applications. But, most importantly, Cognizant’s role is not just limited to managing the back-end systems. ...

Saurabh Tiwari: Forget Bazaar, In-house IT is the Best Policy

IT Outsourcing is more or less becoming an accepted fact and way of life for a lot of CIOs and CTOs worldwide—and the trend is catching on in India as well. Yet, given that IT outsourcing is still a long way to go for Indian businesses and, as a result, ...

When Should You Outsource Security?

Managed security has evolved dramatically over the last ten years. The first round of vendors was really in the business of outsourced log management. Most of those were acquired by bigger players (Riptech ==> Symantec, Guardent ==> Verisign, Counterpane ==> BT).  The new version of these Managed Security Service Providers ...

IT Outsourcing: What You Don't Know Can Cost You

For many companies, operationalizing the management of IT-outsourcing contracts is becoming increasingly complex. While there's no question that outsourcing can help fill gaps in IT services, confusion about negotiated terms and conditions, a lack of transparency, and inadequate integration between cost and utilization reporting can cause your vendor costs to ...

The Next Wave of IT Outsourcing

 When I discuss multi-sourcing in different forums, I get a myriad of thoughts, many of which are not in line with the concept of multi-sourcing. General perception is that outsourcing to multiple vendors is called multi-sourcing. Wikipedia, however, defines multi-sourcing as "the disciplined provisioning and blending of business and IT services ...

Strategic Sourcing, Pathetic Delivery

The poor fellow was looking harrowed after week long meetings sans his CIO with the big global IT services company with whom the company had entered into a long-term strategic services contract. Six months having passed since the signing of the contract, he was wondering whether the decision can be ...

Making Strategic IT Outsourcing Work

A large strategic IT outsourcing deal is like marriage, wherein you have to live with both pleasure and pain. Hence, we call it partnership. Since the opportunity of experimentation is close to nil, it is worth listening to experts before taking a decision. Outsourcing is not something new to the ...

Manage Outsourcing Relationships

Outsourcing of IT function is like a marriage. Not a very happy marriage, though. It goes down more than it goes up. But I think once you get into a relationship, you become dependent on each other, unless you take a major decision to break away. I am yet to ...