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Politicking Can Kill Not Just Projects, But Damage Enterprise Value Systems!

It was an opportunity of a lifetime for the newly appointed team of the entity formed as a joint venture between two behemoths; anyone would have vied for a part of the action; the team was handpicked with high performers in their respective fields. They collectively created an audacious vision ...

Transforming IT Operations at Vodafone India

Change is the only constant in life. This is no exception when it comes to organizations. We have to keep moving things and derive business value. In 2008, post outsourcing, the biggest challenge for us was to consolidate our service delivery across 23 different telecom circles (business units). A telecom ...

Challenges of a Liquor Business CIO

Liquor business is one of the most complex businesses to be in. As the CIO of a liquor manufacturing company, I face some unique challenges. These are partly by virtue of the complexities of government procedures, rules and regulations that are linked to purchase of raw material and movement of ...

The ‘Uber Syndrome’ and Why It’s Making World’s Top Execs Cringe

Uber has more than just revolutionized the transport and logistics industry. It has lent a new vocabulary term that embraces enterprises across all verticals – the ‘Uber Syndrome’. In fact, there is a warning for enterprises to be on the lookout for this syndrome, considering how dangerous it can ...

When Budget Cut Derails Business Transformation and Dampens the CIO's Spirit

Not so long ago, I had an elaborate discussion with one the fellow CIOs, soon after he joined a new job. He told me that his top management is keen to embark upon a business transformation project and change the way business is done. They wanted him (the CIO) to ...

10 Challenges a CIO Faces in Family-owned Companies

I once read Don Schwerzler, a prominent family business specialist saying, "A family (or traditionally run as I take it) business that wants to grow in size and profitability will not be able to accomplish those goals, in today's highly competitive business environment, without an ongoing strategy to constantly update and ...

Can the Retail CIOs Lead the Battle Against eTailing?

In my previous post, I had written about how the retail sector globally as well as in India is readying itself to embrace an omni-channel strategy. Here, let me share the viewpoints and plans of some of India's leading retail CIOs on what they think about the emergence of e-commerce and ...

Three Unconventional Nonverbal Communication Traits Professionals Ignore

When we call out "communications skills" what generally strikes us is a few forms of communications - verbal and/or written. Many professionals and executives who claim to have mastered the art of communication miserably fail in a key department that is classified as non-verbal, non-written communication skills, which contribute a ...

Making Theory Meet Practice

This won't surprise many people (at least I hope it doesn't)...there is a huge difference between "theory" and "practice".I'm an academic AND and practitioner. I have a Doctorate in Information Systems and have worked in aspects of IT / IS for almost 20 years now. Theory is great at preparing people ...

Keeping Innovation Simple and Consistent

We all have been hearing a lot around innovation; however I feel innovation is riddled with myths. The most common one being, innovation happens in buildings where coat-attired lab-scientists are working on a certain complex technology. n reality, the idea of innovation could be lot simpler when seen from a ...

Becoming Self Aware: 12 Power Bases and the CIO

An important dimension of the organizational working is power. Though less discussed and equally less understood, it is THE currency for doing what one wants to do. A lot depends upon how one wants to do what one wants to do? This are essentially issues of what power one has ...

Innovation, Mobility and Analytics Key for Businesses this Year

The economic conditions for businesses in India and across the globe are going through unusual times. Though I am not a fortune teller, in this uncertain period, I believe there are three major forces that will impact enterprises this year. These forces are innovation, mobility, and business intelligence/ analytics. Combined ...

Systems Blindness: The Illusion of Understanding

Here was the dilemma and opportunity for a major national retailer: its magazine buyers were reporting that close to 65 percent of all the magazines printed in the United States were never sold. This represented an annual cost of hundreds of millions of dollars to the system, but no one ...

Auto CIOs-Industry Get into Turbo Mode: Launch AutoDX

Auto DX - a jazzy name given to Data Exchange - was the new buzzword today in a press conference I attended in many-many years. The reason was special. Four years of tireless effort had resulted into developing an Electronic Data Interchange for seamlessly integrating the Auto OEMs and auto ...

How Prepared is Your Organization for Leveraging IT?

Many enterprises and their leaders are becoming aware of the need for embracing IT to compete and succeed. Driven by external exposure, these leaders also want some of the best ways in which IT is adopted by others. Many a time they even take the plunge but their initiatives do ...