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Last on the List (of IT Budget Priorities)

I got a frantic call from CIO, someone I had not spoken to for long; he was upset and I could visualize his agitated state, not that he was prone to such behaviour. Listening to him I realized that his situation was indeed worry worthy; so cutting short his outpouring ...

When Budget Cut Derails Business Transformation and Dampens the CIO's Spirit

Not so long ago, I had an elaborate discussion with one the fellow CIOs, soon after he joined a new job. He told me that his top management is keen to embark upon a business transformation project and change the way business is done. They wanted him (the CIO) to ...

Cost of Inefficiency - Penny wise and Pound foolish!

The CIO was doing quite well; he had good credibility within the company as well as outside with peers in the industry. He wasn't the flamboyant type, neither was he a pushover; he participated in industry discussions and was seen as the strong, silent and effective leader. His company had ...

How much more with less?

Over the years economic cycles have turned all conventional wisdom upside down; the new normal that became reality before the turn of the decade squeezed all the unnecessary costs out of every line item in IT budgets. Do more with less being the mantra, CIOs scrutinized operations and optimized them ...

Technical Debt: What Is It and Why CIOs Should Be Worried?

As a CIO, have you ever wondered how much debt you and your IT team owe the organization? If this question takes you by surprise, chances are you are either clueless or most likely like a majority of your CIO peers are guilty of evading a debt that you think ...

Titles Don't Matter, Relationships Do

A couple of days back; I was having a conversation with a COO of Mumbai-based financial services firm around CIO-CXO relationship. The COO in his previous role had served as IT head for an old private sector bank."Managing relationships is as important for a CIO as having operational and ...

Is Creation of Business Value Scorecard Your Priority in 2014?

For many years business leaders have wanted to know from CIOs on the investment in IT and corresponding returns generated. These business heads (CFOs, CMOs etc.) are looking for metrics that can speak of IT's contribution to business results. They are not interested in measuring IT-centric things like availability ...

Create a Business Case That Sells

The fertilizer industry has typical and specific challenges. The main ones are highly regulated and subsidized, very thin profit margins, low education level among the farmers who are the final consumers, non-availability of raw material in the country which means importing and lack of control on the input price, non ...

Falling Rupee: CIOs Keeping IT on Hold?

Gartner or Forrester or many other such research agencies may be predicting a healthy IT growth in India for multiple reasons, but the fact is that there is a visible impact of the economic situation prevalent today on the IT spend. Going by the views shared by some of the ...

Cost Reduction, a High Priority for CIOs

Cost reduction is very much a challenge for CIOs today. How do you ensure that year on year you are able to deliver the same services at better productivity rates? This involves doing more with the same set of resources that are available to you. For example, while the number ...

Business-IT Alignment: Practice, Not Preach

The role of the CIO has evolved tremendously over the years. Today, I have to also think like a CFO, an HR Head and the CEO several times during the day. I have to change my shoes with their shoes a dozen times and feel how it feels to be ...

Measuring IT Staff Performance

As a CIO or department head, it is important to establish a uniform practice of performance evaluation and tie staff compensation directly to performance. Many firms struggle with this task. Many IT shops fail at it. Staff management is one area where there is no 'How to' book available. It ...