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What happens when your CEO Chooses an IT Vendor without Help from IT?

The company was on the way to recovery after management change which decided to renovate the business and bring it back to relevance to new customers at their terms; products went through a facelift and upgraded to appeal to the younger generation of consumers. The forgotten sleepy company thus began ...

With Tech Skills in Short Supply, War for Talent Plays Out on CIO Turf

One of the most intensive wars CIOs are battling today is the war for talent. With the technology skills short in supply CIOs are having a tough time finding the required talent to meet their goals.According to the findings of the Harvey Nash/KPMG CIO Survey 2016, almost two ...

What has better value for Enterprises: Research or Experience?

The group collectively had over 300 years of experience represented at the table; the middle-aged (no one wants to be called old) C-level executives across companies of various sizes, geographies and industries were locked into a debate; a debate on how their experience represented higher value in comparison to ...

6 Best Practices for E-commerce CXOs and Developers

Over the past few weeks, I have spoken to a few senior IT decision makers from e-tail, retail and other industry segments where e-commerce is becoming the new business magnet. Alongside, I have also flipped through tons of content on what makes or mars the prospects of an e-commerce firm....

CIO Involvement in Biz Strategy Enhances IT Performance

Business strategy is not something that most CIOs are known to be well versed with. While it certainly is the way forward, CIOs are still in the process of traversing the learning curve. What should help speed up the process is the link established between IT performance and involvement in ...

Can CIO Bring Back CEO's Sinking Confidence?

A 2016 Global CEO Survey titled “Redefining Business Success in a Changing World,” recently released by PwC, doesn’t give a very positive picture of business in today’s times. This business uncertainty is arising from various quarters including geopolitical uncertainty, exponential rise in risk from terror and/or cyber threats and ...

Are you Listening to Your Customers too Much?

“Listen to your customer,” is the most basic tenet deeply ingrained into any executive. But, there is another school of thought emerging that seems to suggest a little otherwise. It may seem surprising, but that’s how it goes – don’t keep all your focus on listening to your customer. ...

Why Fail When You Can Learn?

Digital markets move quickly, they are more dynamic than traditional markets and they can be disrupted more easily. New technology-enabled business models can be developed and launched far more quickly than has previously been possible. And they can be scaled-up to meet a surge in demand in a matter of ...

Why Your Social Media Strategy is WRONG

How well do the brands really understand social media? We have heard a lot of buzzwords and a lot of uncertainty around them. A typical conversation with a Big Brand, PR Head, CIO & Marketing Head:WHAT THEY SAID"We like to listen."WHAT THEY MEANT"We hired a 24-year-old to stand in ...

Mission Digital India: An Achievable Target by 2019?

I was overwhelmed when our Prime Minister Narendra Modi recently unveiled his grand Digital India plan earlier this week. It was instantly followed by investment announcements to the tune of approximately US$ 70 billion from largest of the corporate houses. The fanfare was good but the reality should also be ...

New CIO Dilemma: Build a Foundation or Create Quick Wins?

He was excited when he joined the new company which had reached out to him to help them in their growth and transformation agenda. The company had struggled to grow in recent times; profitability pressures for a longish time drove the management to cost cutting and product portfolio rationalization. Their ...

A Discussion with the CEO on Server and Storage Sizing

It was time to refresh the data center with existing infrastructure completing its lifecycle; some of the equipment was end of life with no support available, the rest needed replacement to ensure that the company stays current with technology. The IT team gathered all the data and statistics on usage ...

You have Become a Business CIO, But Where is Your Team?

The IT team was pleased with the effort and congratulated each other for the delivery. The team had worked hard with the development partner to meet aggressive timelines and delivered for UAT a few days early. But that is when the problem started; the team working on the UAT came ...

Give up Inertia and Take the First Step!

A long time back I wanted to write a book on Organizational Inertia; it was to be an expression of angst from stories captured from many IT teams on theirs and my experiences in large enterprises. The funny thing is that large enterprises have a peculiar life of their own ...

Insecurity about Cloud Security and Value versus Return

I was at this conference of small and mid-sized Cloud service providers who were discussing the current state of the market and evolution with everyone talking digital. They were hoping to collectively brainstorm and learn from each other's experience. They discussed the evaluation criteria they were subjected to, problem statements ...