HDFC Life in Partnership With Haptik Brings First of Its Kind Life Insurance Chatbot in India

 HDFC Life announced the launch of India’s first life insurance chatbot in collaboration with Haptik. The chatbot will act as a financial guide to help users choose the most suitable life insurance plans and solutions.

This chatbot aims to assist the customers with insurance advice – ranging from health to tax planning and retirement based on a simple 60-second quiz which enables it to compute their insurance quotient.

“Many of us in our country, particularly the millennial, are under insured and need a simple platform to access relevant information about insurance.

We at HDFC Life have invested heavily in the adoption of cutting edge technology to offer insurance solutions across customer segments through multiple touch points, “said Suresh Badami, CDO - HDFC Life.

“We are extremely excited to partner with HDFC Life to build the India’s first life insurance chatbot. We believe chat as an interface simplifies tons of complex everyday experiences, and nothing gets more complex than the process of understanding Life Insurance. HDFC Life was the ideal partner who understands the value a bot could bring, and timing it the financial year end made a lot of sense,” Added Aakrit Vaish, CEO – Haptik.

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