How Three Indian Hospitals are Leveraging Mobile Innovations


Everyday lives are being saved with the help of new technologies, particularly those leveraging smartphone applications. In fact, several complex and tedious health procedures have become efficient and easy, both for the patients and the doctors.


In this blog we showcase mobile innovations from three healthcare providers.


Empowering Physicians with Patient Data On the Go

Doctors doing rounds often do not have the time to go through computer records. Rajiv Gandhi Cancer Institute and Research Centre has taken a novel initiative and provided doctors with iPads and iPhones that run applications which help healthcare providers monitor vital parameters, intake and output charts and other such documents on the go. Physicians also get a brief summary of the treatment. So, by the time they visit the patient, they are ready with the advice.

“Doctors can now advise and write prescriptions even as they are on the move. We initially procured only 5 iPads to run the pilot. Observing the success of the initiative, we procured iPads for all senior consultants,” says J. P. Dwivedi, CIO, Rajiv Gandhi Cancer Institute and Research Centre.

In order to allay privacy concerns, a complete audit trail is mandated which documents each and every attempt to access the records in order to prevent unauthorized access. If an unrelated healthcare provider tries to access records, a justification is required for audit purposes.

Rajiv Gandhi Cancer Institute and Research Centre has been able to reduce its carbon footprint too by making redundant several hundred pages per day—a boon for the environment. Moreover, patients and attendants need not wait for doctors. Patient safety has improved as doctors get system-generated alerts against drugs or allergy interactions or other such problems.

EMR/EHR on Mobile for Doctors Before Patients Step into the Consultation Room

Similarly, Fernandez Hospital has implemented the Electronic Health Record (EHR) or Electronic Medical Record (EMR) for mobile phones. The EMR is an electronically-stored systematized collection of patient health information in a digital format. Enabling the EMR has gone a long way in facilitating doctor–patient interaction in the hospital.

“Since ours is a women and child care hospital, most of the patient visits are for maternity purposes. Doctors end up spending substantial time with patients. Using this innovation, they are able to make the required observations in the EMR. The innovation has helped doctors go through patient history on their mobiles before a patient steps into the consultation room. The adoption of this innovation was quick since the doctors were using their own devices which they are familiar with,” says Nanda Kishore, Head IT, Fernandez Hospital.

Carried out on a budget of Rs. 35 lakh for the mobile version of application, the project has been a runaway hit. With top management initiative, a core team was formed with senior doctors, Internal IT team and HIS partner’s implementation team. Inputs were provided by the doctors, which were incorporated into the EMR, thus capturing the details of every visit of a patient. For reasons of security, the application has been designed in such a way that it is connected only within hospital premises through the WiFi infrastructure. Although doctors can view/edit/print the EMR, every login of the doctor can be tracked in the application, which captures the MAC address of the device.

The innovation has helped Fernandez Hospital take big strides in digitization, resulting in the creation of a comprehensive database which includes the details of every visit of a patient. No wonder, waiting time for patients has been reduced. Doctors are able to monitor patient details instead of depending on other medical staff.

Enabling End-to-End Workflow Through Unified Mobile Ecosystem

Artemis Hospitals has gone the extra mile with mobile technology to improve productivity and consumer experience. In addition to a complete, smart phone-enabled mobile EMR that every one of its doctors and nurses use, Artemis has empowered its patients and its front desk staff with mobile apps that has brought convenience and efficiency.

Patients at Artemis get their UHIDs, book their appointments, check in at the hospital, make payments and access their medical reports directly from their smart phones skipping all queues. Doctors, nurses and staff are automatically notified and reminded of pending tasks/referrals on their smart phones. This has helped reduce turnaround times across the hospital. Implemented in six months, the unified mobile ecosystem has radically changed the way medical staff work and has helped them deliver better experience for patients.

All the three novel initiatives have been recognized by DynamicCIO for their innovation.


(Image Courtesy: Pixabay.com)

Categories: Digital

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Muqbil Ahmar

Muqbil Ahmar is a tech evangelist, environmentalist, women's rights advocate, editor, and founder of www.greenubuntu.com. He writes on ...

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