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Shoppers Stop Revamps CRM and Warehouse Management to Enable Omni-Channel Retail Strategy

India’s leading retail chain, Shoppers Stop, is re-strategizing its
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Pega Introduces AI Capabilities in Pega Sales Automation to Drives Sales Cycles

 Pegasystems has announced enhanced artificial intelligence (AI) capabilities in Pega
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Pegasystems Partners with Mulesoft to Bring Pega Applications with Third-Party Data

Pegasystems announced the availability of the MuleSoft Certified API specification.
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How Tech is Helping Greaves Take the Next Leaps

Greaves Cotton Ltd is a diversified engineering company that
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Microsoft Makes Dynamics CRM Online Available through Indian Datacenters

Microsoft has announced the availability of Dynamics CRM Online services
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SocialCRM: Vodafone's Response to Social Media

The Internet user base in India is 120 million, while
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Social Media Helpful in Fulfilling Customer Expectations

The business environment of today has convincingly proved the proverb
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CIO: A Lineman or Conscience Keeper for the CEO?

According to Shakespeare, the world is a stage and we
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SRL Diagnostics Uses Cloud to Enhance the Customer Experience

At SRL Diagnostics, we were looking to improve our existing customer
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Time to Revisit and Redefine the IT Strategy & Roadmap

The recent developments in global economics, complemented with an integrated
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Boom Town: The Golden Rules of Emergent Digital Commerce

Since the first online shopping transaction took place in England
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Are You Creating a Customer Adaptive Enterprise?

Recently, I came across a finding from research firm Ovum
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